Privacy Policy
Introduction
ZenZani LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenzani.com and purchase our products.
Contact Information:
ZenZani LLC
9821 Godwin Drive
Manassas, VA 20110
Email: support@zenzani.com
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email address, shipping address, phone number)
- Payment information (credit card details processed securely through our payment processors)
- Account credentials (email and password)
- Order history and preferences
- Communications with us (customer support inquiries, reviews, testimonials)
- Information provided for our Shine Circle community
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and operating system
- Pages viewed and links clicked
- Time spent on pages
- Referring website addresses
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Manage your subscription and recurring deliveries
- Provide customer support
- Send marketing communications (with your consent)
- Deliver the Daily Reclaim email series
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We share your information with:
- Service Providers: Including Shopify (e-commerce platform), payment processors, shipping carriers, and email service providers (Klaviyo)
- Analytics Partners: Google Analytics to understand website usage
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights and Choices
Email Communications
You can opt-out of marketing emails by clicking the unsubscribe link in any marketing email or by contacting us at support@zenzani.com. Note that you will still receive transactional emails related to your orders.
Cookies
Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. This may affect website functionality.
Access and Update
You can access and update your personal information by logging into your account or contacting us.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal information we collect
- Request deletion of personal information
- Opt-out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising privacy rights
Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
International Transfers
Your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@zenzani.com
Address: ZenZani LLC, 9821 Godwin Drive, Manassas, VA 20110